Avast presents live chat support and has a better customer service team. Kaspersky does not present live chat, nonetheless they have a lot more active community. If you’re having problems with the software, they shall be glad to assist you. Alternatively, you may send a message or work with their on line chat. Should you be unsure, you can even ask for a no cost urgent callback.
Avast includes excellent customer documentation and a user online community, where consumers can talk about various problems. It also contains a How-To-Video section with dozens of topics. Should you be unsure showing how to use the program, you can also give a admission, but Kaspersky’s couchtuner review support staff is usually quick to respond. If you need to get in touch with customer support, you are able to call them or work with chat. Both companies offer good customer service, but Avast has better phone support.
Kaspersky’s basic antivirus package deal costs $40, while Avast’s is $60. Both companies offer customer service tools such as knowledge angles and FAQ sections. Equally offer immediate support. Moreover, the two offer support through a absolutely free client forum. If you require help, you are able to contact Kaspersky’s help path for assistance. In addition , Avast’s lab evaluation results are similar to Kaspersky’s.
